About The House Key

The House Key aims to provide good quality information to the public about services to help them in their day to day living at home. We call these 'housing support services'.

Services listed in The House Key are provided by Local Authorities as well as independent organisations. They include specialist services (for older people or people with disabilities, for example), as well as many services available to anyone who needs them. Some services are provided in your own home, and these are often called "floating" support or "support & care at home" services. Other services can be provided in specific accommodation where the residents are supported, and these include sheltered or retirement housing, hostels, and refuges.

Your Local Authority may help you pay for a housing support service, and The House Key provides guidance on how this works, and who you should contact.

The House Key website is maintained by the charity Elderly Accommodation Counsel (EAC). Please come back again!